VA Scaler

Medical Assistants

Helping Medical companies
achieve their objectives

Medical Assistants

If you're in the medical field - We are here to help. Our Virtual Assistants will improve workflow and make it easier for medical professionals across all specialities to focus on what the do best: Providing high quality patient treatment.

" As the doctor, I am spending way too much of my valuable time, time that could be spent seeing more patients. "

" Our in-house staff is overwhelmed by the volume of phone calls and drowning in insurance paperwork. "

" We need more help everywhere but can't find qualified staff at a reasonable price. "

Sound familiar?

Adding qualified bilingual agent to your staff is the solution, but hiring onsite staff is prohibitively expensive in the current economy.

VA Scaler provides your office with versatile talent that you can seamlessly train in your specific workflow.

Our hassle-free, no contract policy means you can cancel at any time. This eliminates risk to you and ensures our medical Virtual Assitants earn your business every day. Our medical Virtual Assistants work your preferred hours.

Once hired, you'll need to train your Medical Virtual Assistants on the specific tasks to which they will be assigned in your office.

HIPAA Certified &
Security Training

Our medical Virtual Assistants are instructured in IT security best-practices and receive certifications in HIPAA compliance training. Our team checks that their computer hardware and anti-virus software meet our specifications at the time of onboarding.


We install on our medical Virtual Assistants' computers a sophisticated time-tracking software that allows our internal staff to carefully monitor their work hours when they are "logged in" to ensure they are being productive. We can provide you with summary report from the time tracking software should you desire.

Task our medical Virtual Assistants successfully
handle for our clients include:

· Medical Reception (Answering the phones)
· Appointment Scheduling and Confirmation
· Insurance Benefits Verification and Prior Authorization
· Receiving or Submitting Medical Records
· Billing, Claims and Collections

Whatever you need, your Medical Virtual Assistant can do it!

A Medical Virtual
Assistant can:

1. Answer your phone lines and schedule appointments virtually since their phone can be linked to your practice’s phone line.
2. Be trained to do nearly any job in your office if it does not require face-to-face interaction with a patient.
3. Have full remote access to your computer system and Electronic Health Records so that they can upload documents, verify insurance benefits, conduct prior authorizations, and perform billing tasks just like an on-site employee.
4. Our Medical and Dental Virtual Assistants can work in practices of all sizes and specialties

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